Darbar Sahib Radio

Uniting the community through Divine Sounds

Privacy and Cookies Policy

Effective Date: 01 March 2024

Darbar Sahib Radio (“we,” “us,” “our”) is dedicated to preserving the privacy and protecting the personal data of all visitors to our website www.DarbarSahibRadio.com (“the website”). This Privacy and Cookies Policy explains how we collect, use, disclose, and safeguard your data in compliance with the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018, Privacy and Electronic Communications Regulations (PECR), and other applicable laws.

By using our website, you agree to the terms of this policy. If you do not agree with this policy, please refrain from using our website.

1. Introduction

At Darbar Sahib Radio, we aim to provide spiritual and community-focused broadcasts while ensuring your personal information is handled responsibly.

For data protection purposes, Darbar Sahib Radio acts as the Data Controller of your personal data.

Contact Information

For any questions or concerns regarding this policy or your data rights, please contact us:

2. Data We Collect

We collect and process data to provide our services, improve your experience, and comply with legal requirements.

2.1 Information You Provide

  • Contact Forms: Name, email address, phone number, and message details.
  • Newsletter Sign-Up: Name and email address for email communications.
  • Volunteer Applications: Name, contact details, qualifications, and other information relevant to the role.
  • Audio Content Submissions: Details and metadata of submitted recordings (e.g., Kirtan title, performer details).

2.2 Automatically Collected Information

  • Device and Browser Data: IP address, browser type, operating system, and device identifiers.
  • Website Analytics: Data on pages visited, time spent on the website, and interactions (collected via tools like Google Analytics).
  • Cookies: Information collected via cookies (see Section 4).

2.3 Special Categories of Data

We do not intentionally collect sensitive personal data (e.g., religion, health). If sensitive data is voluntarily shared (e.g., through Kirtan submissions), it will be handled with the highest level of security and care.

3. How We Use Your Data

We process your data for the following purposes:

3.1 Service Delivery

  • Responding to inquiries and messages.
  • Broadcasting and archiving Kirtan and spiritual recordings.
  • Managing volunteer applications and recruitment.

3.2 Website and User Experience

  • Improving website functionality and performance.
  • Analysing user interactions for optimisation.

3.3 Communications

  • Sending newsletters and updates (with your explicit consent).
  • Providing information about upcoming events or opportunities.

3.4 Legal Compliance

  • Complying with legal obligations and safeguarding your rights.
  • Investigating and resolving disputes, if required.

4. Cookies Policy

Cookies are small data files stored on your device to enhance user experience and provide insights into website usage.

4.1 Types of Cookies

  • Necessary Cookies: Ensure the website operates correctly (e.g., session cookies).
  • Functional Cookies: Enable advanced functionality, such as remembering preferences.
  • Analytics Cookies: Track user behaviour to improve website performance.
  • Third-Party Cookies: Used by integrated services like YouTube or social media platforms.

4.2 Managing Cookies

You can control and manage cookies via your browser settings. Blocking certain cookies may affect website functionality.

5. Data Sharing

We do not sell, rent, or trade your personal data. However, data may be shared with trusted third parties under the following circumstances:

  • Service Providers: Website hosting, analytics providers, and email distribution services.
  • Volunteering Coordination: Sharing necessary details internally or with partnering organisations.
  • Legal Obligations: Sharing data with regulators, law enforcement, or other authorities when required by law.

All third parties are contractually obligated to handle your data securely and only for specified purposes.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

  • Contact Form Submissions: Retained for 12 months unless ongoing communication requires longer storage.
  • Volunteer Applications: Retained for the duration of the role and securely deleted thereafter.
  • Kirtan Submissions: Retained as part of our archives, unless removal is requested.

7. Data Security

We take appropriate technical and organisational measures to safeguard your personal data. These include:

  • SSL Encryption: Secure transmission of data through our website.
  • Access Controls: Restricted access to personal data based on role and necessity.
  • Data Anonymisation: Aggregating analytics data to prevent identification of individuals.

In the event of a data breach, we will notify affected individuals and the Information Commissioner’s Office (ICO) as required by law.

8. Your Rights

You have several rights regarding your personal data under the GDPR:

  • Access: Request a copy of the data we hold about you.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data where lawful.
  • Restriction: Request limited processing of your data.
  • Objection: Object to specific types of data processing, such as direct marketing.
  • Portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, contact us at privacy@darbarsahibradio.com. We will respond within one month.

9. Third-Party Services and Embedded Content

Our website may include links to third-party websites or embedded content (e.g., YouTube videos). These third parties may collect data in accordance with their own privacy policies. We encourage you to review their policies for further information.

10. Children’s Privacy

Our website and services are not intended for children under 16. We do not knowingly collect personal data from children. If we become aware that we have collected such data, we will delete it promptly.

11. Changes to This Policy

We reserve the right to amend this policy at any time. Any changes will be posted on this page with an updated Effective Date. We recommend reviewing this policy periodically to stay informed of our data practices.

12. Contact Information

For any questions, concerns, or requests regarding this policy, please contact Gurpreet Singh at:

By using Darbar Sahib Radio, you acknowledge that you have read and understood this policy. Thank you for trusting us with your data.

 

Darbar Sahib Radio © 2024. All rights reserved.